What is HIPAA Compliant Email?
HIPAA Compliant Email is a secure and private email system used by Healthcare Professionals to send Patient Health Information (PHI) to their patients and other healthcare professionals. It requires strong security (such as end-to-end encryption), and best privacy practices to ensure that emails are transmitted through the internet securely.
Maintaining HIPAA compliance while sending and receiving PHI is especially important for healthcare entities. Storing or transmitting confidential information on a network that is not secure runs the risk of a data breach. To setup a HIPAA compliant email, an organization must deal with the complexity of setting up their own email server, along with high upfront costs, and ongoing expense of managing that server.
Security Practices at Enterprise Guardian
Introducing Enterprise Guardian (EnGuard)! We built a company from the ground up specializing in HIPAA compliant email. Since 2011, we’ve helped tens of thousands of customers setup Secure, Business Class Email Hosting, but that is not where our lines of service end! EnGuard also provides HIPAA compliant Telehealth, Cloud Storage solutions, Chat services, Domain Registration, and more!
Rather than run the risk of a data breach, entrust your secure data to a company that specializes in cybersecurity practices. It’s time to ditch your non-compliant email server and outsource your HIPAA Compliant Email Hosting to a provider that understands your needs. Our service is affordable, easy to setup, and user-friendly. No IT person needed! If you can use basic email, you can use EnGuard. So, what makes us HIPAA compliant? Read on…
HIPAA Compliant Email Requirements
Best Security Practices for Confidential Information
Many people make the costly mistake of thinking they can simply deploy an email encryption solution and therefore, are instantly HIPAA compliant. However, what they fail to understand is there are other requirements for HIPAA compliant email than just encryption alone. Let our team of Certified HIPAA Security Experts help protect your business today!
We provide the following:
We own our Private Cloud and operate out of (4) Ultra Secure Data Centers in California, Nevada, Texas, and New Jersey. Only Level 3 employees with the highest level privileges can physically access our servers. All our facilities have state-of-the-art video surveillance, high end security systems, and round-the-clock security guards. They are basically fortresses.
We will never collect and monetize user data, ever. We do not outsource our customer service to other countries, either. You will always connect with a friendly, professional employee here in Southern California. All our employees are college educated, passed extensive national, federal, and county criminal background checks. Furthermore, they have all passed a rigorous 10-panel drug screening. Rest assured – your data is in good hands.
We keep track of everything. Logs of user ID, date, time, sender, recipient, type of encryption, and more are retained for 6 years. This data can be examined by the Department of Health and Human Services anytime during an audit. In an effort to protect our customers from unauthorized access, we also monitor and record all failed login attempts, hacking activity, and password resets.
EnGuard has implemented policies and procedures to ensure that PHI is not improperly altered or destroyed. All outgoing emails are digitally signed to ensure their integrity and authenticity, and each message passes through our Data Loss Prevention (DLP) system. We also backup your data, something a lot of companies don’t do. There’s even a backup of the backup data at a Disaster Recovery site.
Our technical security measures guard against unauthorized access to PHI as it is transmitted over the internet. We use the strongest encryption available with Transport Layer Security (TLS) 1.3 and 256-bit AES Encryption. Additionally, we also provide advanced features such as the ability to send secure attachments with Secure File Link, and password protected encrypted messages via our Secure Messaging System.
Business Associate Agreement
We provide every customer with a signed Business Associate Agreement (BAA) outlining the permitted and required uses of PHI by us. This is the legal document that proves you have HIPAA compliant Email. Moreover, a BAA ensures that the privacy and security of your email is completely protected and confidential. In a nutshell, we do not access your data outside of support purposes, period.